Dennis Lidster
24 Sandhills Park • Newark • Notts • NG24 1DG
Mobile (07909) 52-6868 • E-MAIL Dennis *AT*Lidster.me.uk
PERSONAL STATEMENT
As a hard working and highly skilled individual I am used to
handling multiple tasks under pressure. My 9 years of experience in building, repairing and maintaining IT
systems would make me a valuable asset to your company.
EMPLOYMENT
Senior IT Technician. Digitech IT Ltd.
April 2011 to Present
The
company provides IT services and support for domestic computer users and medium/large size
businesses
and my key tasks are the same as those I provided for Minster Computer Services
Ltd.
In
addition I have expanded my experience in:
• Setting up and maintaining networks using active directory
• Monitoring and maintaining small business servers 2003/8/11
• Rolling out Sophos across networks
• Keeping track of subscriptions i.e firewalls, setting up e
mails on exchange server and Pop3.
FIRST CALL Property Maintenance
July
2010 to April 2011
• Install and maintain a 2008 small business server, windows
7 client workstations.
• Prepare and maintain access data bases as required.
• Survey properties and prepare estimates and quotations for
building and renovation work
Senior IT Technician. Minster Computer Services
Ltd. Southwell
July 2007 to July 2010
• My key tasks were to provide technical support to business
customers where a higher degree of expertise was required.
• Respond to call outs, prioritising tasks according to their
service level ensuring a high level of customer satisfaction within agreed
timescales.
• Provide telephone support to home and business users Set up
and maintain network systems
DSLTech IT Technician – Self Employed
September
2005 to July 2007
My
business offered a full range of services, computer installations, computer
infrastructure setup, repairs and
maintenance 7 days a week including evenings.
• IT consultancy
• Broadband and network Installation (domestic and commercial
network setup.)
• Printer Repairs
• Laptop/Desktop hardware diagnostics and repairs
• Virus/Spyware removal and prevention
• 1st Line, 2nd Line and 3rd line support.
• Insurance reports
• Software installation and support, including training.
IT Technician - F1 Services, Newark
March
2005 – September 2005
IT
Technician - JHCS
April
2004 – March 2005
The
company was also an ISP enabling me to broaden my scope on wireless
technologies, ASDL and dial up.
IT
Technician – Royal Air Force Conningsby
Jan
2002 – March 2004
This
position involved working in a high security environment maintaining network
and data security, set up and maintenance of NT workstations on the main
network.
Technical Skills
• Ms Dos 4 –Present
• Windows 7, Windows
• Ms Office 95, 97, 2000, XP, 2003, 2007 and 2011
• Microsoft Small Business Server 2003,2008 & 2011
• Microsoft Exchange Server 2000, 2003 2007 with limited knowledge of
2011.
• Hardware diagnostics (Excellent laptop & desktop diagnostic
skills.)
• Printer diagnostics and repairs
• Web Design Experience Using - Dreamweaver, HTML Code, Wordpress, Joomla.
• Remote Software: Netop, SMS, VNC, MS-RDP,
Team Viewer.
• Helpdesk software –
• Cloning Tools – Norton Ghost 7.5 and 2003
• Basic Dos programming – Batch programming
• FTP Server/Client Protocol
• ADSL - Annexe A & M infrastructure
• Networking – Routers, Switches, POE, IPv4, Firewalls, DNS &
DHCP.
Courses Attended
Administering Windows 2000, Equal Opportunities, Fire Training, Health & Safety
Education
Nottingham
People Collage Abbotsholme
School Uttoxeter
1998 – 2000 1995
- 1998
BTEC National Diploma Information GCSE’s
– Geography, Sciece Dual award, English
Technology
Applications Business
Studies, Maths, English.
Personal
Interests
Computers, Fly Tying, Fly Fishing, Music, Boating.
References:
References are
available on request.
24 Sandhills Park • Newarkt • Notts • NG24 1DG • Mobile (07909) 52-6868 • E-MAIL Dennis*AT*Lidster.me.uk
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